Delivery

We take every care to ensure that your parcel is received promptly and in immaculate condition.

FREE CHINA SHIPPING ON ORDERS OVER ¥1,500

Please note that during busy sale periods, delivery times are likely to take a little longer.

For all other destinations and amounts we have the following charges:

DESTINATION

SHIPPING AMOUNT

COST

DELIVERY TIME

DELIVERY METHOD

CHINA (MAINLAND) Standard Express ¥50 2-3 DAYS SF EXPRESS

 

IMPORTANT INFORMATION

 

ALL CHINA DELIVERIES

If your delivery address is in CHINA, your package will be delivered with with SF EXPRESS. This is a superb fully trackable and signed for service and will take approximately 2-3 working days to arrive.

 

Your items are carefully packaged.

All deliveries require a signature on arrival. Please make sure the delivery address you provide is accessible, for example a work address.

If possible please provide a mobile telephone contact number, then you will receive a text from SF EXPRESS notifying you of an estimate time slot for your delivery. We will never share your details, and will only use your telephone number for delivery purposes.

We cannot leave your order in a ‘safe place’.

SF EXPRESS does not deliver on Weekends or Bank holidays.

If you are not at home at the point of delivery our courier SF EXPRESS will leave a calling card. It is the customer’s responsibility to rearrange delivery or collection with the courier. SF EXPRESS hold deliveries for 4 days, it then gets returned to Bonnie baby and a re-delivery charge will be incurred.

You will receive a dispatch email which will contain a tracking reference, so you can check on the status of your delivery.

ALL INTERNATIONAL DELIVERIES

 

We do not offer delivery service for address outside CHINA.